The scanner is not working, but I need it. I have Windows 8. I would suggest the following. Hi, I have the same problem. Also on reboot windows should have assigned the scan driver a USB port. I hope that you will give me solution in order to be able to use the scanner properly.
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I would suggest the following. All forum topics Previous Topic Next Topic. I do not see the device when installing 1. Xerox Phaser Scanner unable to be installed under Windows 8. Scanner still works fine on another Win XP computer. It shows in monitor, hoq works, but when trying to scan I get the message “The device is not ready”.
Phaser 3100 MFP Drivers & Downloads
Was there a resolution for this? According to the compatibility list, the printer does not seem to have full support for win 8. I have Windows 8. If I download drivers for 8. EricXxrx Technical Escalation Support.
I have the same problem, did you manage to solve it? I have successfully installed the drivers for the printer, but there are not any drivers in the support center for scanner and fax functionality.
Installing The Drivers Manually; Connections – Xerox Phaser MFP/X User Manual [Page 65]
The scanner is not working, but I need it. Try a different USB port on the computer. I have installed and the proposed software: If I try the drivers 1. After install and 3100mrp the companion utility should ask if you want to install the scanner for USB or Network, the network portion is only if the device is connected with the wireless adapter, that wireless adapter was never made available, so our only option is USB.
You have installed the correct package for scan functionality. I hope that you will give me solution in order to be able to use the xerpx properly.
So far I have discovered my device shows only if I install it with Windows 7 drivers 1. Or better yet, are your devices working without problems? Does anyone found a solution?
Instalk 32bit Windows 8. Any help here would be really helpful.
Anyone else having the same problem? Scanner 310mfp working fine under Windows 7, but when we upgraded to Windows 8. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Have you tried the WIA driver for win vista? If that does not work I’m not sure what will unfortunately.
I have been using for long time Xerox Phaser multi-functional unit, but now I have bought a new computer with Windows 8. Hi, I have the same problem. USB cable connected is the same as before and fully functioning, I xerix tried to disable firewall and connect the printer to other USB ports. The package in your link 310mfp both the scan utility and drivers.
Best Regards Kimzi Please remember to select “Accept as Solution” for posts that helped you solve the issue. Also on reboot windows should have assigned the scan driver a USB port.